If you ordered a product which requires a prescription in your jurisdiction, our support team will reach out to you prior to fulfilling your order. If we requested that you submit your prescription, or if you would like to submit it voluntarily so our nurses can adjust your CPAP pressure, please email your prescription to care@airvoel.ca or fax it to 416-628-3467. If you have any questions or need help, please contact us via telephone at 1-844-688-2727.