Welcome to Air Voel. The following terms and conditions outline important information that you need to know when accessing Air Voel’s website at airvoel.ca.

The following terminology: "you", “yours”, and "end user", refers to you, the person using this website. "Air Voel", "ourselves", "we", "our", and "us", refers to our company. "Party" and "parties" refers to you and ourselves. By accessing this website, you represent that you are not below the age of 18 and that you accept these terms and conditions for the entirety of your usage of airvoel.ca. You also represent that the applicable laws of Toronto, Ontario will preside over all interactions between the parties involved.

At our sole discretion, we may modify the terms of this agreement without any notice or update to you, the end user. Do not continue to use this website if you do not agree to all the terms and conditions stated on this page. If you wish to use and shop on this website, please carefully read the following information.

airvoel.ca is an online ecommerce platform that specializes in providing medical equipment for the treatment of various sleep disorders and improving general sleep quality. This is done through the recommendations of licensed sleep physicians for products that require a valid prescription or Rx. Air Voel does not provide medical advice of any kind and we do not diagnosis problems or prescribe forms of treatment.

To simplify your journey to better sleep quality, we will provide results from home sleep tests to licensed sleep physicians who can interpret and inform Air Voel on the type of medical equipment and support that you require. Home sleep tests are considered a level 3 sleep study and are not currently eligible for provincial health plan subsidies. As an online ecommerce platform, Air Voel is not registered in provincial health plan subsidy programs and equipment purchased through us as a result of taking a level 1 in lab study (polysomnograph) or level 3 home sleep test will not be subsidized. Depending on the policy of your extended benefits if applicable, you may receive coverage with a valid prescription.

Air Voel and/or its licensors own the intellectual property rights for all content made available on airvoel.ca. This information is accessible by you at your own risk and is intended for your personal use only subjected to restrictions. During your use of airvoel.ca, you hereby acknowledge that you do not gain any rights to republish, redistribute, reproduce, or sell any of the content available on airvoel.ca.

As an ecommerce website, Air Voel provides opportunities for end users to leave feedback on services provided and reviews on products that they have purchased. Air Voel does not screen or review these publicly made comments and they do not reflect or represent the intended content of airvoel.ca. To the extent permitted by applicable intellectual property laws, Air Voel will not be liable for any offense, injury, or expenses caused by feedback and reviews made on our website. By submitting comments on airvoel.ca, you hereby grant Air Voel the right to modify, promote, authorize third-party use, or use this content in other regions.

Air Voel reserves the right to remove any offensive or inappropriate feedback or reviews made on airvoel.ca. Please contact us at support@airvoel.ca to report any offensive content or links found on our website. All reports will be reviewed and seriously considered; however, Air Voel is not obligated to remove or modify this content.

Please read Air Voel’s Privacy Policy.

Air Voel does not guarantee that all portions of airvoel.ca are accessible with or without your registration to the website. Your registration is solely to your benefit to manage your information, orders, subscriptions, rewards, and promotions. You are responsible for safeguarding your password and immediately notifying us if you suspect that your account has been compromised. You are also responsible for any authorized or unauthorized access to your account that causes damages to Air Voel and airvoel.ca. Air Voel reserves the right to remove any accounts being used improperly and against the terms and conditions set out on this page.

We exclude all implied representations or warranties of airvoel.ca or the services and products offered on it. You hereby acknowledge that this website and its services/contents are provided on an “as is” basis and its use is at your own risk. Air Voel can not be held liable for down times both planned and unplanned and the consequences or inconveniences caused by such service disruptions.

For any questions on these terms and conditions, please submit your queries to support@airvoel.ca.